At FIMBank, we believe that customer satisfaction is important and timely complaint resolution is critical for our customers so we commit ourselves to investigate the matter within the shortest time possible. When lodging a complaint it is important to provide us with, as a minimum, the following information which will be kept confidential. For further information, you may also send us an email on complaintsofficer@fimbank.com or call on 00356 2132 2102, from 08:30 till 17:00.
Fil-FIMBank, ahna nemmnu li s-sodisfazzjon tal-klijenti huwa importanti u li r-rizoluzzjoni fil-hin tal-ilmenti hija aspett kritiku ghall-klijenti taghna, allura nikkommettu ruhna biex ninvestigaw il-kwistjoni fl-iqsar zmien possibbli. Meta tirregistra lment, huwa importanti li tipprovdilna tal-inqas din l-informazzjoni li gejja, li se tibqa’ kunfidenzjali. Ghal izjed informazzjoni, tista’ wkoll tibaghtilna ittra elettronika fuq complaintsofficer@fimbank.com jew iccemplilna fuq 2132 2102, mit-08:30 sal-17:00.
Items with an * are required/Kriterji mmarkati b’* huma meħtieġa
