At FIMBank, your security is our highest priority. We are aware that fraudsters may attempt to impersonate FIMBank through phone calls, emails, text messages, or fake websites in order to gain access to your personal and financial information.
Please remember that FIMBank will never contact you to request your PIN, password, or one-time passcode. If you ever receive a suspicious communication claiming to be from us, do not engage. Avoid sharing personal or financial information. Avoid clicking on suspicious links or attachments.
The following URLs represent all official websites belonging to FIMBank Group.
• https://www.fimbank.com/
• https://www.easisave.com/
• https://secure.easisave.com/
• https://securemail.fimbank.com/
• https://direct.fimbank.com/
Any website with a different URL should be treated as fraudulent.
All legitimate emails from FIMBank Group will originate from one of the following official domains.
• @fimbank.com
• @easisave.com
• @forfaiting.com
• @indiafactoring.in
• @egyptfactors.com
• @brasilfactors.com.br
Any email received from a different domain should be considered to be suspicious.
Common Scams To Be Aware Of:
Phishing is a form of email fraud where criminals send messages designed to look as though they come from a trusted organisation. These emails may ask you to confirm, update, or verify your personal or financial details, often under the pretence of a security alert or account issue. You may be directed to a website that appears identical to the official FIMBank site but is entirely fake and built with one purpose: to steal your login credentials and gain access to your accounts. FIMBank will never send you an unsolicited email asking for your password, PIN, or any sensitive information. If you receive a suspicious email claiming to be from us, do not click any links and contact us directly through our official channels immediately.
Vishing is voice phishing, fraud carried out over the phone. A criminal will call you pretending to be a FIMBank representative, often claiming there is an urgent problem with your account that requires immediate action. They may already know some of your basic details, such as your name or IBAN, to appear credible. Their goal is to pressure you into revealing your PIN, password, or one-time passcode. FIMBank will never call you and ask for this sensitive information. If you receive a call that feels suspicious, hang up immediately and call us back on the number of our helpdesk team +356 21322100.
Smishing is phishing carried out through text messages. Fraudsters will send an SMS that appears to come from FIMBank, often warning you of suspicious activity on your account or asking you to confirm a transaction you never made. The message will typically contain a link directing you to a fake website where you are prompted to enter your banking credentials or personal details. These sites can look convincingly real. FIMBank will never ask you to verify sensitive information through an SMS link. If you receive an unexpected text message claiming to be from us, do not tap any links, delete the message and get in touch with us directly.
If you come across any suspicious activities or communications claiming to be from FIMBank, please report them immediately to our helpdesk team on (+356) 2132 2100 or via email on esecurity@fimbank.com.
Real examples of scam attempts:
